FAQs

  • Yes.

  • Not necessarily, however they will be required to start any construction work.  If you have permits in hand when Greenport Construction conducts our initial site visit we will be able to start work much quicker.

  • It depends on the size of the project and your personal experience with construction, but many homeowners lack the experience necessary to act as a general contractor for their projects. We also offer a network of connections, so if we call in a Trade Partner (Sub-Contractor), you can rest assured that they are high quality, licensed and insured and not just the only available guy. Being a General Contractor is a full-time job with a very high stress level.  If you already have a day job, the level of time management required to be a General Contractor is just not available to you. Many homeowners mistakenly believe that being their own GC is going to save them time and money. You may start out with a project that is going to cost you less than hiring a GC, but it can quickly build. Your time is valuable as is your piece of mind. Why not save both and hire someone who can focus 100% on your project and has the experience and expertise to navigate the obstacles that inevitably arise.

  • We do offer free in-person estimates.  We call this an “initial site visit” where one to two Greenport Construction employees will meet with you on site and review what you envision for the space.  We will assess the site (electrical panel, load bearing walls, truck/crew access,  city ordinance policies, etc.).  When we have a general understanding of what the project will entail (without knowledge of what will possibly arise during demolition) we can create an ROM (rough order of magnitude) for you to review in order to make an informed decision before heading into contract.

  • No. We need to be able to control the ordering process to ensure proper material style, size, hardware, and accessories are ordered. We also cannot offer you any warranty on materials we do not supply.  When Greenport manages the project  and orders the materials ourselves it helps us to guarantee that the materials are delivered on time and without damage.  This allows the project to stay on course and ensures project completion on time. 

  • It is very difficult, if not impossible to give you an accurate bid for a large job when there are no designs, plans, or drawings that would inform the level of work and detail required. A Professional Service Agreement (PSA) will allow us to create those designs and plans and help you walk through the selection process for materials, fixtures, etc. It also helps us understand your vision for your project, as well as the level of fixtures and finishes you are wanting. Using a PSA enables us to give you an accurate scope of work for a set price. PSAs are priced based on the size of the project. If you decide at the end of the PSA that you don’t want to move forward with the project, you still have all of the designs and plans saved for when you are ready.

  • We develop your project from point A to point Z. We work with our group of in-house or preferred, independent designers, architects and engineers to create a special, one-of-a-kind project just for you.  We work in a way that all key aspects of your project are integrated within a single team, from design to building to warranty - we call this Design-Build.  This approach is always less stressful and eliminates finger pointing to ensure that your original vision is the home that you end up with.  By only having one point of contact, your project manager, there will be consistent and complete communications and one budget to track.

  • Remodeling can be dusty and noisy during construction. We do our best to minimize the effects and impacts the process has on you. If you are remodeling a single bathroom or kitchen we can set up a temporary area for you to utilize during the work. If we are touching multiple areas in your home we recommend vacating during construction. If you have no space where you can find peace and  quiet, a remodel can get tiresome quickly.

  • While we encourage you to reach out to other contractors we suggest that you keep two things close to heart.  The first is that there are plenty of ways to cut corners to create lower prices. Competitive bidding rewards the lowest price and offers absolutely no advantage to good workmanship. We prefer to do things the best way. “Best” means, in our opinion, the most effective combination of price to performance – getting the most bang for your buck.  The second thing to be wary of is a Low Price with an ill defined Scope of Work.  Because many homeowners tend to select the lowest bid, some unsavory contractors will lower their prices to get the job, then jack up the cost during the project, once your walls, bathroom and kitchen are stripped down.  With little choice at that point you will most likely pay the additional cost anyway.  

  • We have project managers in house and a network of trade specialists including tile installers, plumbers, electricians, demolition teams, etc.  We have a large wood shop located in San Rafael, CA where our in-house shop crew creates all of our custom millwork, which our team delivers and installs ourselves.

  • Our team members are often asked how long a residential remodel will take. The answer to that varies depending on the size and complexity of the project. Typically, a whole home remodel which involves the kitchen, at least one bathroom, and other parts of the home takes a minimum of three (3) months from start to completion. At Greenport Construction, before we start your project, we have your project manager put together a calendar laying out exactly what to expect and a reliable timeline for the completion of your project.  You’ll be able to approve or alter this timeline to a degree before we execute the contract itself.

  • We have a 3 step process where:

    1) We will walk through the project once we wrap up production with you, the customer, and identify any items that need attention, creating a ‘punch-list’.

    2) We will address every item on the punch list and do a second walkthrough to make sure you’re satisfied with the final product.

    3) We will schedule a walkthrough for 10 months,  just before the standard 1 year warranty for manufactured items is up, to make sure everything is working smoothly and address any issues that may have arisen.